Frequently Asked Questions

Frequently Asked Questions on Workplace Learning

We hope the following will help you to understand more about Workplace Learning:

Q1: What is workplace learning?

Workplace learning is broadly defined as the acquisition of knowledge or skills by formal or informal means that occurs in the workplace.

Q2: Why is workplace learning important?

The workplace itself can be a significant and rich source of learning. Workers today face the twin challenges of dealing with exponential and continuously expanding levels of knowledge as well as the advent of digitalisation.

With so much change around us that affect the way we work, there is a need to foster a sustainable workplace learning culture to drive the workforce be self-driven learners and build capabilities to keep pace with change, and organisations can help their staff learn at work through putting in place processes and practices that help their workforce people learn effectively at work.

Q3: How do we help our staff be effective, productive and adaptable at work? Why would organisations and enterprises want to implement workplace learning?

Learning sessions are provided within the workplace saving the costs or sending staff for external training
Training is custom-fit for the actual workplace situation
There is flexibility in training delivery; in terms of duration and content
It will enhance appreciation and loyalty to the organisation
It will provide time savings as there is no need to travel to offsite training destinations
It will improve the image of the organisation as a learning organisation

Q4: What are the challenges of unstructured workplace learning?

On-the-Job sessions are done on an ad-hoc basis by untrained and uncertified trainers
Learning is based on what trainers remember or feel like imparting. Valuable details about work may be left out
No objective way is set to measure task performance to ensure every learner is trained to meet the same standards

Q5: What are the benefits of structured On-The-Job training?

On-The-Job sessions are planned and systematically done by trained and qualified workplace trainers
Learning is done through the use of comprehensive OJT blueprints
Task performance is measured after the training to ensure every learner is able to meet the same standards

Q6: Is there funding for workplace learning?

For SMEs: Up to 90% funding for all course fees & training consultancy projects
For MNCs: Up to 90% funding for all course fees & 70% funding for all training consultancy projects

Click here for more information on the funding.

Q7: For workplace learning to be sustainable and effective, what must organisations commit to?

Committed management that promotes workplace learning and its benefits
In-house capabilities to deliver workplace learning
Allocation of appropriate resources to support workplace learning
A robust system to track and monitor the effectiveness of workplace learning

Q8: Why is there a drive towards workplace learning today?

Recent research on learning has surfaced a 70:20:10 model of learning; 70% of our learning comes from working on-the-job or from our experiences at the workplace, 20% of our learning comes from observing, being coached and mentored by others while 10% of our learning comes from attending classes or formal learning programmes.

As such, there is a drive towards strengthening learning from our experiences at the workplace and from receiving effective coaching and mentoring.

Any other enquiries?

If you have any questions on Workplace Learning, you can drop us an email through the Contact Us section.Thank you.